Guest Richard Wright Posted February 25, 2023 Report Share Posted February 25, 2023 Hi I have an interlinked set of four HSA/BP/RF10-PRO ten year battery smoke alarms plus one heat alarm purchased in July 2022. I took them all down last week as we had two false alarms and couldn’t turn them off. I have now put them all back up and each one gives one red flash when reconnected, except one which beeps on reconnection and then gives a fast double beep every ten seconds. I have had to leave this one disconnected. How do I stop this happening? Thanks Quote Link to comment Share on other sites More sharing options...
green-foam Posted February 27, 2023 Report Share Posted February 27, 2023 All the information I have found is either sales orientated or the specifications, no "error codes" so I can only suggest you contact Hispec. It would be nice if you could let us know the outcome 🙂 Quote Link to comment Share on other sites More sharing options...
AnthonyB Posted February 27, 2023 Report Share Posted February 27, 2023 On 25/02/2023 at 13:07, Guest Richard Wright said: Hi I have an interlinked set of four HSA/BP/RF10-PRO ten year battery smoke alarms plus one heat alarm purchased in July 2022. I took them all down last week as we had two false alarms and couldn’t turn them off. I have now put them all back up and each one gives one red flash when reconnected, except one which beeps on reconnection and then gives a fast double beep every ten seconds. I have had to leave this one disconnected. How do I stop this happening? Thanks Sounds like a fault - the silence button will stop it for 10 hours but you are advised to return it to the place of purchase for a refund or exchange https://files.ekmcdn.com/8f4554/resources/other/hssa.pe.rf10-pro-instructions.pdf Quote Link to comment Share on other sites More sharing options...
Rahel Lock Posted March 10, 2023 Report Share Posted March 10, 2023 Hi Richard You could perform a reset and reconnection of the system to see if this solves the issue. To reset all your alarms press the black pairing button five times, until the red LED on the front flashes ten times. The pacing/speed at which you press the button is important - too fast or slow and it often won't work. So it can take a few attempts to get it right. Once all units have been reset perform a reconnection. Failing this I'd advise to get the unit swapped out. Thanks Rahel Quote Link to comment Share on other sites More sharing options...
Guest His pec RF Pro 10 Posted April 13 Report Share Posted April 13 Can anyone help please, I live in a housing association flat and they fit this alarm at the end of March. Starting about an hour ago, it is beeping every 27 seconds and driving me mad. Have tried resetting it. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
green-foam Posted April 15 Report Share Posted April 15 As they have recently installed it, call them and ask them to look at it. I would need to know the exact model number to be more specific, but even then, it is not a user serviceable part. Quote Link to comment Share on other sites More sharing options...
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