FireAngel ST-750 supplied by M/side Fire Brigade

[Marcus 0]

Hello: Can you kindly advise if there is a known problem with this alarm (batch: 17110-17326J).  Supplied/fitted by a Brigade c one year ago, it's intermittently sounding full alarm (replace end Jul 2028), with no evidence of smoke and no other smoke/carbon monoxide alarms in the house sounding (inc another identical model - two were supplied).  After the first false alarm it has been vacuumed of dust but is still sounding intermittently.  This is NOT the low battery signal.

Have asked FireAngel for replacement.

Many thanks,

Marcus

 

[Tom Sutton 0]

I think you have taken the correct action contacting the manufacturer and I would contact the fire service they may fit a replacement. 

[Marcus 0]

Tom: Thanks; FireAngel replaced under warranty.  I guess it's faulty - just surprised about the spontaneous alarm.  I don't know whether these are totally 'fly'-proof (midgies et al around in the summer)...

[Tom Sutton 0]

I doubt it as all manufacturers recommend vacuuming it out at regular times and if the filters were 100% effective this would not be necessary.

[Guest Danielle]

I have exactly the same problem. It was fitted in 2019 and has been fine since but now keeps sounding a full alarm until I turn it off. I’ve had to take it down. Will replace battery if I can and see if that works. 

[Tom Sutton 0]

Change the battery, as the life is about one year, if it still gives problem contact the fire service.