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  1. Hi Mark EI alarms do not give three beeps. I suspect you might have a CO alarm nearby with low battery. To double check, take your alarm of the ceiling, press the test button to drain any charge still left. I assume you will still hear three beeps. Harry
  2. Hi, Water mist fire extinguishers (manufactured using de-ionised water) can be used on most types of fires in an office, home, public settings. That includes A,B,C, F class fires as well as electrical risks up to 1000V (at one meter). So, the perfect office and home extinguisher. Class D fires on the other hand (basically burning metal swarf, such as magnesium from machining operations) are a risk usually restricted to machining workshops and the water mist would be unsuitable, as water increases the chemical reaction of Class D fires. Harry
  3. Hi Thomas That is great news! I am glad you saved yourself the cost of replacing your alarms unnecessarily. Harry
  4. Hi Thomas I contacted Aico, as I could not think of any solution for you. They came back with: 'As the customer has done everything we would suggest and the Alarm is outside the 5 year guarantee he would need to get the Alarm s replaced. The new Alarms he would need is the Ei141RC & Ei144RC. They will still fit the same bases that are already there. I have attached the Data Sheets' Not good news but at least you have an authoritative answer. There are dedicated replacement heads available for the Ei140 smoke alarm family Harry
  5. I would suggest water mist extinguishers, as these extinguishers are suitable for fat fires, electrical risks and general household fires. They leave no deposit as they only contain de-ionised water. They also require minimum training and are safe to use as they are creating a mist curtain between yourself and the fire. Any accidental or malicious use causes only a minimum amount of damage due to the de-ionised water and the spray consisting of a very fine mist. Harry
  6. Hi Claire I would by now regard it as likely that you have occasional carbon monoxide present. If you had your gas applications serviced (assuming the engineer was qualified, had a CO meter and checked flues for blockages as well) you need to look for possible other causes. Do you live in a terraced house with neighbours using the same chimney stacks, do the neighbours have flues exiting their building in a location where CO could drift into one of your windows? Harry
  7. Hi Bob you need to make sure that the batteries are replaced in the front cover should they be low. Here also the lock instructions for the Phoenix Data Combi fire safe. If the standard factory code shown does not work you will need to get an original invoice to prove ownership to Phoenix before they issue a master code which is probably not possible in your case. Harry
  8. Hi At room temperature carbon monoxide (CO) has about the same density as air, so the height of the sensor is not that crucial, as the gas spreads evenly in the room. However, it makes sense to install the CO alarm at a height where you can easily see the display or LED lights. This allows you to monitor the device better and to replace batteries easily (where that is required). Also, you need to stay away from areas with fresh air draughts (windows, doors) and spikes in CO creation due to the lighting of a fire or boiler (eg don't install the alarm in a boiler cabinet). Harry
  9. This double beep just means that the alarm is coming out of the hush mode 10 minutes after the test/hush button is pressed. All is fine. Harry
  10. Hi Robin, in this case there could either be actual CO in your rooms or you have some contamination in the air (eg when you charge car batteries nearby). You ought to play safe and get a specialist in to measure concentrations. For telephone numbers Harry
  11. Hi Graeme Usually, the crash/push bars and the code locks have to be of the same brand. We offer bars with matching locks Eg Exidor push bar range with matching access devices Harry
  12. Hi I would recommend a dry water mist extinguisher with de-ionised water, as it is a broad spectrum extinguisher that leaves no deposit and can be used on electrics. The broad spectrum is important, as you have little control in a HMO over who is using the extinguisher and on what type of fire. Alternatively, for larger buildings service-free foam extinguishers are the most cost-efficient extinguishers and the P50s are safe to use on electrical equipment (up to 1000V and with 1m safety distance). They do require annual visual inspection by the owner or their inhouse representatives. arryH
  13. Hi Sophie A dry water mist extinguisher with de-ionised water can fight all kitchen risks (deep fat, gas and electrical and is great within the home, as it leaves no deposits) Kind Regards Harry
  14. Hi Jojo The Kidde KF10 replaced the i240. However, base plate and connector blocks still have to be exchanged. Harry
  15. Hi Diane, smouldering ashes in a bucket would definitely produce a high amount of carbon monoxide (low burning temperature of residual ambers and low oxygen availability). After a restart of the detector (with most alarm models) everything should be ok again. Just make sure you do not leave smouldering ashes in the room in the future. Harry