Hi
I have a client who runs a medium sized retail outlet/supermarket. He is concerned that running fire drills will affect trade and as such our first drill was on a Sunday afternoon after the store had closed and involved family and friends of the company. It was a bit wooden and didn't really work.
So options;
a, run the drill in a quiet time, 2.00 pm or so, and offering vouchers for customers who are inconvenienced
b, run the drill as above but just tell customers it was a false alarm...
thoughts?
Cheers
Steve
