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Guest Mcw

Hotel fire safety concerns - who should I contact?

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Guest Mcw

Hi there,

I recently stayed at a hotel in London and booked a different hotel after the first night as there was buzzing coming from what seemed to be the air conditioning electrics.

On closer inspection it seemed there was a ceiling leak that had been a problem for a while judging by the condition of the nearby wall and was now effecting the electrics by the look of things.

The hotel staff didn't seem to be able to do much about it and management were unavailable.

I reported it in detail and even showed a member of staff before leaving the hotel.

My question is, is there a watchdog or government office this sort of thing should reported to, to ensure the hotel takes action?

Many thanks.

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